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WHY SHOP WITH US
WHAT IF I DON'T LIKE IT?
We are absolutely confident that you will be happy with your purchase from us because each piece is inspected by hand for quality. We understand; however, that every customer is unique and we are flexible to meet your particular needs. Customer satisfaction in our products and services is our top priority.
7-Day Money Back Guarantee
If you are dissatisfied with your purchase, you may return the item in its original, unused condition (including all original packaging and tags) within 7 days for a refund, and you also need to pay 30% total amount of order as restock fee (for example, if you order item value is GBP 100, the refund is GBP 70), and the shipping cost you paid before will not be refunded. Customers are responsible for the return shipping cost. Items sent back in unreasonable conditition or used condition will be sent back to the customer.
For instructions on how to return an item, please click here to contact us.
Kindly include when you contact us the following information. This will expedite the processing of your return.
* Your full name and the date the order was placed and received
* Product(s) to be exchanged or refunded
* The reason for the return of the products
Please ship your purhase back to us via a traceable method. Be sure to include your invoice.
Kindly allow up to 7 business days from the date the return is received at our warehouse to process your return credit. We recommend that you keep the return tracking number for your reference.